Overview

Coordinate announcements, automations, outreach attribution, and first-time guest follow-up from one grouped section.

Communication groups the outward-facing and follow-up workflows that help churches stay consistent with people.

This section is less about sending random messages and more about making sure the church follows through well. Some pages help with broad updates, some help with one-to-one follow-up, and some help teams automate the parts they should not have to remember manually every time.

In This Section

Announcements

Publish updates through internal, email, and SMS delivery paths.

Automations

Build repeatable journeys with triggers, delays, conditions, and message steps.

Invite Campaigns

Track invite links, QR flows, and click-to-submission attribution.

Visitor Pipeline

Manage first-time guest follow-up as a staged workflow with tasks.

How these pages fit together

Invite Campaigns brings people in, Visitor Pipeline organizes follow-up, Automations helps the next steps happen consistently, and Announcements handles broader church communication.

What Teams Usually Do Here

Send announcements to the wider church.
Track which invites or outreach links are producing responses.
Move first-time guests through a follow-up process instead of losing them after one visit.
Automate reminders, nudges, and staged communication journeys where that saves staff time.

A Helpful Mental Model

Announcements is for broad communication.
Invite Campaigns is for measuring outreach.
Visitor Pipeline is for personal follow-up.
Automations is for repeatable next steps that should happen consistently.

Each page serves a different kind of communication job. Keeping them separate helps churches avoid turning every message into the same blunt tool.

Recommended Starting Order

Make sure your messaging provider setup is ready first.
Start with Announcements if the church mainly needs broad updates.
Add Visitor Pipeline when guest follow-up needs more structure.
Add Invite Campaigns when outreach attribution matters.
Turn on Automations only after the team understands the manual process well enough to automate it safely.

What Good Use Of This Section Looks Like

Church-wide updates are clear and not overused.
Guests are not forgotten after their first visit.
Outreach campaigns show which channels are actually producing responses.
Repeatable follow-up happens on time even when staff are busy.

Questions This Section Helps Answer

Who needs to hear from us right now?
Which communication belongs to everyone versus a smaller audience?
Did our invite campaign actually lead to submissions or visits?
Which guests still need a follow-up step?
What communication work should be automated instead of repeated by hand?

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